*hugs* Yeah, the red tape is infuriating. One assumes it will get easier with practice? And yes, being helpful is important! But it sucks when that's all you get to do. I understand your frustration. ARGH.

Eve was such a lovely person, and indeed an inspiration. And so kind. I wish more Big Name Academics were of her ilk. I'm sorry you never got a chance to spend one-on-one time with her! At least the writing remains...